The Medical Office Assistant Certificate is designed to provide students with the essential skills and knowledge needed to excel in administrative roles within a wide range of healthcare settings. This program covers selected topics, including medical terminology, healthcare office procedures, medical billing and coding, electronic health records management, and interpersonal communication in a healthcare environment. Students may select a path tailored to their career goals providing them with a background in various aspects of health, wellness, and lifesaving critical response skills.
Upon completion of this certificate program, students will be able to:
- Communicate effectively with all stakeholders within the health care setting.
- Interact within the health care setting in a legal and ethical manner.
- Demonstrate acceptable personal behaviors that are consistent with satisfactory job performance.
- Perform administrative and clerical duties using appropriate information technology tools and information.
- Demonstrate and apply those skills necessary to effectively manage a medical office.
- Perform the daily duties as prescribed by standard office procedures.
12th-grade reading level is required. Placement test scores must indicate readiness to begin EN 101-Composition.
Competency in keyboarding is required.
Competency in mathematics fundamentals is required: Pre-Algebra or Pre-Statistics is recommended.
Liberal Arts Requirements
0 Semester Hours
Program Requirements
25 Semester Hours
Suggested Program Sequence
1st Semester
2nd Semester
Career Opportunities: This certificate program, which can be completed in one year, offers students flexible delivery and is specially designed for students looking to enter the field of healthcare. This is also designed for professionals currently in the field who are looking to improve their skills. The certificate program provides a combination of administrative training skills and empowers students to have a direct impact on the efficiency of healthcare delivery. Graduates with a Medical Office Assistant Certificate are well prepared to contribute to the smooth functioning of healthcare facilities and play a crucial role in supporting other healthcare professionals.
Medical Office Assistant/Receptionist, Medical Secretary, Medical Billing and Coding Specialist, Health Information Technician, Administrative Assistant in Healthcare Settings, Patient Services Representative, Electronic Health Records (EHR) Specialist, Insurance Coordinator, Medical Office Manager, Medical Transcriptionist