The Office of Records and Registration assists students with the following:
Registering for classes - Students may register for classes as non-matriculated (non-degree) or matriculated (student has applied to and been accepted at C-GCC). Non-matriculated students must register through the Office of Records and Registration and are encouraged to use the non-matric registration form available on the SUNYcgcc website. Matriculated students must register with an academic advisor.
Adding a class – A student may add a class or classes on a space available basis until the end of the first week of the semester (in a 15-week semester).
Dropping a class – Students may drop a course until the Census Date, defined as 20 percent of the semester. An officially dropped course will not appear on the student’s transcript. However, there may be a financial liability for originally registering for the course. A student may also be dropped from a course if reported by the instructor as never attending.
Withdrawing from a class – A student may withdraw from a class after the Census Date and will receive a grade of W for the course on the transcript. Failure to attend class or an informal notification to instructors will not be considered official notice of withdrawal. Students who wish to withdraw from all classes must do so through the Office of Records and Registration. Students are encouraged to speak with their advisor and financial aid prior to withdrawing.
Obtaining grades – Current students may access their grades, schedules, and unofficial transcripts through Banner Self-Service. Direct questions or problems to the Office of Records and Registration at 518-697-6420. If a student has outstanding financial obligations to the College, grades and/or transcripts will not be available.
Graduation – Students who believe they are close to completing all program requirements, must complete an Application for Graduation through the Banner Self-Service. Degrees are awarded after the completion of each semester (fall, spring, and summer); however, there is only one commencement ceremony, held in May of each year.
Enrollment verification – A student may request verification of enrollment in college be sent to a current employer, health insurance company, or other agency. This request can be made in writing, in person at the Office of Records and Registration, or Banner Self-Service.
Transcripts – Students may request unofficial or official transcripts be sent to themselves, current, or potential employers and/or to other colleges. A student may request their transcript through Banner Self-Service or by submitting a transcript request form.
Important facts:
A student who has been reported by the instructor as never attending a class(es), may be dropped from the class(es) and will incur a liability of 25% tuition plus 100% of all fees for each class never attended. Since several types of financial aid are based on class attendance, it is important that a student be aware that financial aid may be cancelled because of poor attendance.
A student’s grade also may be negatively impacted by poor attendance.
Final grades are available online through Banner Self-Service. Grades are not provided by telephone. Grades and/or transcripts are withheld if specific obligations have not been met (overdue Library books, unpaid tuition, athletic uniforms not returned, etc.).
Veterans’ Information: Veterans should refer to the official website of the U.S. Department of Veterans Affairs at www.gibill.va.gov to apply for education benefits. Veterans who have enrolled at the College should contact the Office of Records and Registration concerning enrollment certification.
Registrar: Jon Coller-Takahashi
Location: Student Courtyard
Phone: (518) 697-6421